MyBucks advises customers to remain vigilant against fraudsters

One of the country’s fastest growing financial institutions, MyBucks Banking Corporation has advised its customers to be vigilant against fraudsters that use tricks to steal people’s money.

In an interview with Malawi News Agency (Mana) on Monday, MyBucks Head of Risk, Sylvester Chalira said that the caution comes as a means of engaging customers to take part in safeguarding their money.

“Our customers work hard to earn their money and the reason they bring it to the bank is to save it safely. We therefore implore them to take part in safeguarding their money by keeping their Mobile Banking, Internet Banking, Agency Banking and ATM PINs and passwords safe at all times,” Chalira said.

He advised that, Customers should check their surroundings whenever they are transacting on the ATM to make sure that nobody sees them entering their PIN.

Chalira: the bank will continue safeguarding and advising customers

he also said that that; Customers must not share private details such as ATM PINs with anyone under any circumstances, adding that MyBucks staff member will never ask a customer for their password.

Chalira also advised customers to call the MyBucks toll free call center number 358 if they suspect that their account has fallen victim to a scam and to further report the incident to the police.

According to him, MyBucks will keep on helping its customers to be alert against fraudsters in the country that are seeking to steal people’s money.

 “The bank will continue advising and safeguarding customers from treacherous behaviors with relevant information through various platforms, including the bank’s website and other official online platforms, in line with the Reserve Bank of Malawi’s directives on consumer protection,” He said.

MyBucks Malawi is a fully-fledged bank with 14 branches across the country, including Blantyre, Lilongwe, Mzuzu, Zomba, Mangochi, Dzaleka and Kasungu. It also has over 80 agents, 30 ATMS, three Forex Bureaus and a Microfinance Division.

The bank also offers a full range of banking products and services, as well as Bancassurance and Microfinance products.